Strategy & Advisory Consulting
- Business Case Development
- CAPEX vs. OPEX
- Vendor Selection
- Systems Integrator (SI) Partner Selection
- Change Management
- Service Delivery & Operating Model including AMS Advisory
Client Advocacy Services
- Project & Program Management
- Change Management
- Customer Training
- Co-create vision, execution, implementation, and adoption plans.
- Upskilling on Future State Systems
- Adoption Kits that include Job Aids and Instructions
- Hypercare and hands-on training to support adoption.
Workforce (Staffing Solutions)
- Staff Augmentation
- Project-based
- Executive & critical Full Time Placements
Business Analytics
- Data Warehousing
- Data Lakes
- Analytics, Scorecards and Dashboards
- Compliance, Audit and Regulatory Reporting to support Local, State, Federal and International (Works Council, GDPR, etc.) policies.
ERP
Solutions for Workday, SuccessFactors, ServiceNow, etc.
- Configuration
- Conversion
- Security
- Integration
- Systems Automation
- Reporting & Analytics
- System Upgrades Support
- Audit (to support Delivery Assurance, as an example).
IT Services AMS
Enterprise Architecture
SLA-based or Project Based - Onsite, Onshore, Nearshore and Offshore based on SLAs and AMS package Subscription - Platinum, Gold, Silver, Bronze.